Get in Touch
Bug reports, feature requests, questions about setup, or just want to say hello. Here is how to reach us.
Bug reports, feature requests, questions about setup, or just want to say hello. Here is how to reach us.
Subscribe to get release announcements, setup guides, and privacy tips. We send emails only when we have something worth saying. No spam, no marketing noise, unsubscribe anytime.
Good bug reports get fixed faster. Here is what helps most.
The most useful thing you can include is a description of exactly what you did before the problem appeared, what you expected to happen, and what actually happened instead. If the app showed an error message, copy the exact text of it into your report. Phrases like "it does not work" are hard to act on. "I clicked Deploy, the progress bar reached step 6 (Install WireGuard), showed the error 'SSH connection refused', and then stopped" is something we can reproduce and fix.
Also include your operating system and version, which cloud provider you were using (AWS or DigitalOcean), which region you selected, and what version of CreateMyVPN you downloaded. You can find the version number in the app's About section or in the filename of the installer you downloaded.
If you are comfortable with it, the app writes a log file during deployment that contains step-by-step output from the SSH session and cloud API calls. Attaching that log to your issue saves a lot of back and forth. The log file is stored in your app data directory and does not contain your API credentials or your WireGuard private keys.
CreateMyVPN is an open source project and contributions are welcome at all levels.
If you want to contribute code, start by reading the CONTRIBUTING.md file in the repository. It explains how the project is structured, how to build it locally, and the process for submitting pull requests. We use GitHub Actions for CI so your PR will be automatically tested before review.
You do not have to write code to contribute. Improving documentation, writing setup guides for specific cloud providers, translating the interface, or writing a blog post about how you use CreateMyVPN are all genuinely useful contributions. If you write a tutorial or review that links back to this site, let us know and we will share it.
If you are a security researcher and you find a vulnerability, please do not open a public GitHub issue. Email us directly first so we can address it before it becomes public. Contact details are in the SECURITY.md file in the repository.